Quality Policy

Santoku places "Customer First" as its fundamental policy, and we are committed to quality improvement so that we can promptly deliver high-quality products that satisfy our customers' specifications
and earn their trust.

• We always approach matters from the customer's perspective to improve quality and strive to enhance customer satisfaction.
• We focus on developing human resources to pass on manufacturing skills and provide customers with products of stable quality.
• We uphold reasonable specifications, contracts, and commitments agreed upon with our customers, and we practice quality activities with the core principle of earning customer trust and satisfaction while contributing to society.
• We comply with relevant laws and regulations and conduct our business activities with integrity.
• All employees take responsibility as quality contributors and continuously improve the effectiveness of the quality management system.

April 7, 2026President and Representative Director Kazunori Sakoda